Satya Nadella, CEO of Microsoft has said that to bring transformation of organizations and grow business resilience amid the COVID-19 pandemic, the tech intensity would play a significant role in bringing the needed enhancement.

Speaking at an event, Microsoft Ignite, Nadella said “the case for digital transformation has never been more urgent to succeed in a world of unprecedented constraints."

"They will need to empower employees, foster a new culture of hybrid work, engage their customers in new ways, intelligently and virtually transform products and services with new business models and optimise operations to keep customers and employees, safe and secure," he added.

Nadella also explained that tech intensity would blanket around how an organisation integrates the latest technology into one’s firm. Also, it would also depend on how one builds its own unique digital capability, and the trust factor, he further stated. 

"The stakes could not be higher. Tech intensity will determine not only what organisations can weather the current crisis, but also determine that they are prepared to navigate future tail events," he said.